Bank of America
- In his role at Bank of America as a Product Owner, Matthew prioritized optimizing business operations to serve the bank’s vast customer base effectively.
- He leveraged deep knowledge of SDLC methodologies, notably Waterfall and Scaled Agile Framework, ensuring seamless software development.
- Matthew was recognized for his business writing acumen, creating key documents such as BRD, RTM, and UCD to drive project clarity.
- He adeptly used analytical tools to align the bank’s multifaceted client needs with overarching organizational goals.
Collaboration was pivotal in his position, where he engaged closely with senior leadership, influencing long-term business strategies and delivering insightful reports.
- In this role, there was a consistent focus on generating insightful reports that assessed operations and pinpointed areas for improvement.
- Active participation in design sessions ensured consideration of both current data and potential impacts.
- Working closely with the Data Lead, priorities were defined and issues addressed proactively.
- Extensive data analysis was conducted, both for issue resolution and to cater to specific customer requests.
- Through thorough analysis, business trends and patterns were identified, leading to the creation and distribution of diverse client and operational reports.
- In this role, analyzing existing systems and understanding evolving business needs was a priority, complemented by thorough research on usability and customer experience.
- Central responsibilities included crafting use cases, defining requirements through various feedback avenues, and utilizing tools like Rational Requisite Pro for efficient requirement management.
- There was a sharp focus on clarifying and categorizing requirements, and then presenting tailored solutions and recommendations that best fit these requirements.
- Drawing from database and data management experience, designs were crafted to align seamlessly with user needs, involving processes from mockup creation to the actual screen development.
- To ensure system integrity, rigorous testing was conducted while continuously researching and adapting to meet audience needs and enhance the existing infrastructure.