Product Operations Manager
Xavier managed tool improvements used by the business stakeholders to improve the Health
of the Platform. He also:
- Gathered requirements
- Developed procedures, updated documentation and approved solutions as a liaison between the business team and the engineering team.
- Created Epics and User Stories to be put in place on the Tooling Roadmap
- Managed
Pre-Sprint planning session with cross functional teams to work on priorities and timeline deliverables.
Senior Solutions Consultant
Ultimate Kronos Group (UKG)
Xavier lead Product Implementation of high profile and mid-market employers for their
HR Solution. He also:
- Initiated an Agile Transformation using Kanban scorecards, JIRA product
backlog suggestion and Confluence Repositories for Documentation. - Managed
Product enhancements leveraging the feedback from active and past clients on the
integrated benefit system. - Created and managed timelines, client communication, statuses,
and reports.
Business Analyst/Product Manager
Farelogix
Xavier formed part of the Airline Product team for API engines backing GDS agencies and E-Commerce airline. He also:
- Created requirements templates using Confluence on
the assigned backlog Epics to get the stakeholders approvals. - Assisted Customer Success
team as Product Manager. - Managed frontend products across multiple systems connected
via REST APIs. - Wrote, managed and updated user stories in the assigned Epics.