IT Project Manager
Shrine Development
At Shrine Louis took responsibility for the following
- Manage all mobile, web and Blockchain Non-Fungible Token (NFT) projects
- Lead process improvement efforts across the organization as it relates to project management
- Performed As-is evaluation of Basecamp in order to identify new platform to manage company operations
- Spearheaded migration of all data from Basecamp to Click Up which resulted in overall increased organization amongst operations team
- Hire and lead engineers to complete projects on strict timeline and projects
- Perform end-to-end management of all projects including scheduling, planning and execution
- Gather all technical and business requirements from clients during pre-sales meetings
- Create overall architecture for complex technical solutions in order to meet client needs and expectations
- Implement and integrate third party tools for internal operations (I.e. Click Up, Pipedrive, Smartsheet)
- Create user stories and lead scrum, sprint planning, and backlog grooming meetings with engineers and analysts
- Create wireframes and prototypes for custom applications
- Create and present project reports detailing overall health of project
IT Project Manager/Business Analyst
Clackamas
- Managed Skype to MS Teams migration project
- Created and managed customer support tickets through MS Teams forms
- Managed multi-million dollar SaaS implementation projects
- Created and managed project plans and timelines for project teams comprised of software engineers, vendors, and operations staff
- Developed and executed end-to-end change management plans for newly implemented projects
- Served as technical point of contact throughout contract procurement process
- Created overall architecture for third-party API integrations
- Maintained and prioritized product roadmap across product portfolio including internal SaaS applications
- Utilized HTML, back-end Javascript, and CSS to configure internal SaaS applications used by 400+ external customers
- Troubleshoot and resolved issues related to internal and customer-facing applications
- Held joint application design (JAD) sessions with stakeholders in order to gather requirements needed to accurately build and customize workflows
- Create wireframes and prototypes for custom applications