Director of Software Product Platform Management
Faction
At Faction Jae was ultimately responsible for:
- Product definition, Roadmap development, Digital customer-experience design, and web portal design for cloud data services product suite. Especially for data analytics and machine learning applications.
Senior Director of Product Management
Century Link
During his at Century Link which was previously Level 3 Communications. Jae accomplished the following:
- Led product strategy, design, architecture, and development of Media Portal and web services for Content Delivery (CDN), video, and digital media products. Supported migration of consumers, broadcasters, and content providers to OTT TV and digital media
- Introduced RESTful API services for ticketing, inventory, network maintenance, network provisioning and configuration, enabling key customers to embed Level 3 services into network management processes.
- Managed portal integration and enhancement through corporate acquisitions and product introductions, with multiple internal and customer stakeholders.
- Provided leadership of microservices API platform development and architecture for product availability, offers, order, and customer management for network services. Managed integration across legacy and new systems to simplify doing business, for both consumer (B2C) and enterprise (B2B) products.